Two things are certain for a Scheduler: Employees on the schedule will ask for time off, and employees will have emergent situations that preclude their coming to work. In the first instance ScheduleSource provides numerous employee self service options; they can swap out of shift conflicts; they can request time off through the system, triggering a re-assignment by the scheduler; or they can post a message to their fellow employees through the messaging system (if authorized).
For both planned and unplanned absences, Schedulers can easily click into an employee's name on a schedule and instantly see every qualified individual available to work that shift. They can quickly identify a substitution candidate and assign the individual with a single click. The assignment triggers a message to the individual which often can negate even the need for telephonic communication.
ScheduleSource TeamWork is built around the Scheduler, and is designed to give her the tools to create high quality schedules and tools to manage them through the performance of all scheduled activities.
