Hospitals, clinic groups, home healthcare dispatchers and other health practitioners depend on their people to deliver outstanding patient care while making use of healthcare resources in a cost-effective way. All healthcare organizations need a way to handle not only scheduling issues, but must also make sure that the qualified healthcare personnel are matched with the needs of the patient group to which they are assigned.
Making sure that happens often contributes to high costs in overtime hours if historical data and workforce optimization tools are unavailable. Even more true for hospitals and home healthcare dispatchers, increasing patient care means effectively scheduling the right staff, at the right time with the right credentials.
With shortages of both nurses and doctors, healthcare organizations must be able to offer more flexible working times and conditions to improve morale, reduce turnover and increase staff recruitment and retention.